m0niSx

New Member
Joined
Apr 23, 2011
Messages
6
hello, im having a serious trouble with my Windows 7
it started from yesterday, when i start my computer, after about 3 minutes i get a blue screen of death saying that it comes from the "ataport.sys"
ive googled it and found that it may come from a:
- hardware damage
- Outdated driver
- Virus

ive tried removing my Nvidia driver, not working, ive completly removed the graphic card from my PC along with my CD reader, still not working
ive tried a system restore to a date before the crash starts, not working also
im now in Safe Mode, it dosent crash, but whats weird that i dont get any crash dump file in my "Windows/minidumps" folder

here is some infos ive copied from BSOD:

....
Technical Informations:
STOP: 0x0000008E (0xC0000005, 0x87CBC487, 0x9FF9975C, 0x00000000)
ataport.sys - Address 87CBC487 base at 87CB6000 Datastamp 4a5bbf10
...

now im thinking its virus, but if it was, should it infect the Safe Mode ?
Does anyone knows why the computer dosent save the crash sump files ? (PS: i've completly uninstalled CCleaner & CleanMem from my PC, and ive done the steps provided by ickymay here: Link Removed
)

Thanks in advance
 

Last edited:
Solution
Technical Informations:
STOP: 0x0000008E (0xC0000005, 0x87CBC487, 0x9FF9975C, 0x00000000)
ataport.sys - Address 87CBC487 base at 87CB6000 Datastamp 4a5bbf10


0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED indicates that a kernel-mode application generated an exception that the error handler did not catch. A very common bug check. To interpret it, you must identify which exception was generated.
0xC0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation occurred.



I would guess this is bad or incompatible ram or some driver is seriously bugging out.


Do it in NORMAL mode (not in safe):
- attach CPUZ memory and CPU tab snips
- RAMMon HTML report


Attach...
m0niSx:
Hello and welcome to the forums.
Does anyone knows why the computer dosent save the crash sump files ?
Please make sure your system is configured to accumulate .dmp files. Follow this link by member "ickymay"
Link Removed
Read the other stickies at the Link Removed due to 404 Error regarding acquiring screen shots of your memory using CPU-z and RamMon (save and upload the html file). As well as Captain Jacks SF Diagnotic Tool, be sure to run that as administrator.
Additionally make sure that you have a swapfile / pagefile of sufficient size located on the same drive as your operating system.
 

Last edited:
i've done the ickymay steps provided in Link Removed and it still dosent save the dump files

im attaching the Z-CPU images + the SF Diagnostical files
see if you can help me
 

Attachments

  • mem-1.webp
    mem-1.webp
    25.1 KB · Views: 825
  • Seven Forums.rar
    Seven Forums.rar
    1.3 MB · Views: 436
  • mem-2.webp
    mem-2.webp
    13.9 KB · Views: 770
  • mem-3.webp
    mem-3.webp
    13.1 KB · Views: 731
Technical Informations:
STOP: 0x0000008E (0xC0000005, 0x87CBC487, 0x9FF9975C, 0x00000000)
ataport.sys - Address 87CBC487 base at 87CB6000 Datastamp 4a5bbf10


0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED indicates that a kernel-mode application generated an exception that the error handler did not catch. A very common bug check. To interpret it, you must identify which exception was generated.
0xC0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation occurred.



I would guess this is bad or incompatible ram or some driver is seriously bugging out.


Do it in NORMAL mode (not in safe):
- attach CPUZ memory and CPU tab snips
- RAMMon HTML report


Attach this list also DriverView: Loaded Windows Drivers List
 

Solution
thx for identifying the probleme
im now turning to Normal Mode and doing the CPUZ's & RAMMom analyses
but dosent Restore system to an earlier date retrieves the old drivers ?
 

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