Windows 7 Frequent BSOD Issues Linked to ntoskrnl.exe: Suspected Sound Card Problems

[Wouter Janssen]

Since 2 months I'm getting these BSOD's. I suspect the soundcard, for no clear reason.
Help would be much appreciated.

Kind regards,

 

[usasma]

Reports are missing from the uploaded files. Please rerun the data collection app and let it run for at least 15 minutes (or until it says it's done). Link Removed

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Link Removed (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: Link Removed

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] Link Removed [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): Link Removed (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

FNETURPX.SYS Fri Oct 3 22:27:02 2008 (48E6D476)
FNet Turbo HDD USB Driver - Also part of AsRock XFastUSB package (has been known to cause BSOD's - please un-install it)
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mcdbus.sys Tue Feb 24 05:34:07 2009 (49A3CD1F)
MagicISO SCSI Host Controller driver
Link Removed

AtiPcie.sys Tue May 5 11:00:22 2009 (4A005486)
ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
Link Removed

AsrAppCharger.sys Fri Jun 11 02:37:12 2010 (4C11D998)
ASRock App Charger Likely BSOD cause - haven't seen recently (15Jan2013)
Link Removed




Analysis:
The following is for informational purposes only.

[FONT=lucida console]**************************Wed Mar 13 02:51:22.871 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031313-15350-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:10:44.011[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+b838 )[/B]
BugCheck [B]51, {12, 1, fffff8a004b26c88, fffff8a00cec2880}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000012, (reserved)
Arg2: 0000000000000001, (reserved)
Arg3: fffff8a004b26c88, depends on where Windows bugchecked, may be pointer to hive
Arg4: fffff8a00cec2880, depends on where Windows bugchecked, may be return code of
    HvCheckHive if the hive is corrupt.
BUGCHECK_STR:  0x51
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  TrustedInstall
FAILURE_BUCKET_ID: [B]X64_0x51_nt!_??_::NNGAKEGL::_string_+b838[/B]
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
  BIOS Version                  P1.60
  BIOS Release Date             10/18/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 11 16:44:45.107 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031113-15459-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 1:47:51.246[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiRetireDpcList+11 )[/B]
BugCheck [B]A, {a, 2, 0, fffff80003487251}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 000000000000000a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003487251, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xA_nt!KiRetireDpcList+11[/B]
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
  BIOS Version                  P1.60
  BIOS Release Date             10/18/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

[FONT=lucida console]**************************Wed Mar 13 02:51:22.871 2013 (UTC - 4:00)**************************
[B]FNETURPX.SYS                Fri Oct  3 22:27:02 2008 (48E6D476)[/B]
[B]mcdbus.sys                  Tue Feb 24 05:34:07 2009 (49A3CD1F)[/B]
[B]AtiPcie.sys                 Tue May  5 11:00:22 2009 (4A005486)[/B]
athrx.sys                   Mon Oct  5 12:33:57 2009 (4ACA1FF5)
amdsata.sys                 Wed Oct  7 16:13:09 2009 (4ACCF655)
amdxata.sys                 Wed Oct  7 16:13:10 2009 (4ACCF656)
usbfilter.sys               Tue Dec 22 03:26:22 2009 (4B3082AE)
amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
emupia2k.sys                Tue Feb 23 06:10:29 2010 (4B83B7A5)
ctsfm2k.sys                 Tue Feb 23 06:10:35 2010 (4B83B7AB)
ctoss2k.sys                 Tue Feb 23 06:10:47 2010 (4B83B7B7)
ha10kx2k.sys                Tue Feb 23 06:11:08 2010 (4B83B7CC)
ctaud2k.sys                 Tue Feb 23 06:12:43 2010 (4B83B82B)
ctprxy2k.sys                Tue Feb 23 06:12:45 2010 (4B83B82D)
CTEDSPIO.SYS                Tue Feb 23 06:13:10 2010 (4B83B846)
CTEDSPSY.SYS                Tue Feb 23 06:13:19 2010 (4B83B84F)
COMMONFX.SYS                Tue Feb 23 06:13:23 2010 (4B83B853)
[B]AsrAppCharger.sys           Fri Jun 11 02:37:12 2010 (4C11D998)[/B]
amd_sata.sys                Fri Mar  4 15:45:41 2011 (4D714F75)
amd_xata.sys                Fri Mar  4 15:45:44 2011 (4D714F78)
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
L1C62x64.sys                Tue Mar 22 01:32:33 2011 (4D883471)
cfosspeed6.sys              Mon Jul  4 09:18:51 2011 (4E11BDBB)
EtronXHCI.sys               Thu Aug  4 18:00:24 2011 (4E3B1678)
EtronHub3.sys               Thu Aug  4 18:00:28 2011 (4E3B167C)
BazisVirtualCDBus.sys       Mon Aug  8 14:11:12 2011 (4E4026C0)
amdide64.sys                Sun Dec 18 20:43:17 2011 (4EEE96B5)
[B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B]
[B]AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)[/B]
AsrRamDisk.sys              Thu Aug  9 05:03:05 2012 (50237CC9)
aswrdr2.sys                 Mon Oct  8 04:23:43 2012 (50728D8F)
VBoxNetFlt.sys              Fri Oct 26 12:59:41 2012 (508AC17D)
VBoxUSBMon.sys              Fri Oct 26 12:59:41 2012 (508AC17D)
VBoxNetAdp.sys              Fri Oct 26 12:59:42 2012 (508AC17E)
VBoxDrv.sys                 Fri Oct 26 13:00:50 2012 (508AC1C2)
aswFsBlk.SYS                Tue Oct 30 18:43:04 2012 (509057F8)
aswMonFlt.sys               Tue Oct 30 18:43:09 2012 (509057FD)
aswTdi.SYS                  Tue Oct 30 18:43:16 2012 (50905804)
aswSP.SYS                   Tue Oct 30 18:44:06 2012 (50905836)
aswSnx.SYS                  Tue Oct 30 18:44:08 2012 (50905838)
MpFilter.sys                Wed Oct 31 18:43:06 2012 (5091A97A)
AtihdW76.sys                Tue Nov  6 16:41:51 2012 (5099841F)
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
[/FONT]

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CTEDSPIO.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
CTEDSPSY.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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[Wouter Janssen]

Thanks! Here the new report:

 

[Wouter Janssen]

Followed the procedure. No BSOD's till so far. Thanks John!

 

[usasma]

Info found in the reports:

C: drive only has about 9% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

XFAST LAN and XFAST USB have been both known to cause BSOD's. Please un-install them.

Other than that, now we wait and see if the BSOD's have stopped.

 

[Wouter Janssen]

Yes, I uninstalled both XFAST LAN and XFAST USB.
Had no BSOD's for 2 days now. Thx.