Windows 10 crash while recovering from sleep mode

thinktank24

New Member
Joined
Feb 6, 2020
Messages
3
Hi guys I've been using win 10 ver1803 for some time now with no issues.
however, after updating to version 1903 my computer doesn't recover from sleep mode, it tries, fails then shuts down and restarts.

Ive updated the grahic drivers etc no help, anyway please see attached screenshot of 'event viewer' screengrab. for clues

Thanks M
 

Attachments

  • event viewer.webp
    event viewer.webp
    69.1 KB · Views: 106
  • event 2.webp
    event 2.webp
    83.5 KB · Views: 114
Solution
I would suggest you go to the safe mode and see if the issue persists.

To go to Safe mode follow the steps below:
a. Click on Windows key, and in the Power Options click on Restart while pressing the shift key.
b. A blue screen will appear with a few options.
Click on Troubleshoot > Advanced Settings > Startup Settings > Restart.
c. Your system will automatically restart, press 4 or F4 key to go to the Safe Mode.
If you do not face the same issue in the safe mode, try doing a clean boot

To disable all non-Microsoft services consult the article called Clean Boot.
Link Removed
 

KIITOS!
 

I would suggest you go to the safe mode and see if the issue persists.

To go to Safe mode follow the steps below:
a. Click on Windows key, and in the Power Options click on Restart while pressing the shift key.
b. A blue screen will appear with a few options.
Click on Troubleshoot > Advanced Settings > Startup Settings > Restart.
c. Your system will automatically restart, press 4 or F4 key to go to the Safe Mode.
If you do not face the same issue in the safe mode, try doing a clean boot

To disable all non-Microsoft services consult the article called Clean Boot.
 

Solution
I would suggest you go to the safe mode and see if the issue persists.

To go to Safe mode follow the steps below:
a. Click on Windows key, and in the Power Options click on Restart while pressing the shift key.
b. A blue screen will appear with a few options.
Click on Troubleshoot > Advanced Settings > Startup Settings > Restart.
c. Your system will automatically restart, press 4 or F4 key to go to the Safe Mode.
If you do not face the same issue in the safe mode, try doing a clean boot

To disable all non-Microsoft services consult the article called Clean Boot.


can you sleep and hibernate in safe mode?
 

Improperly shut down win10 why didn't quit tasks and burned to the desktop that did the right kind of shutdown on their device. If this doesn't help: https://support.microsoft.com/en-us...er-tool-to-repair-missing-or-corrupted-system

How to Get Sleep or Hibernate options in SAFE MODE? [Windows 7]
 

Last edited:
lol
 

Atomic check failures are not very common. I would start with the common resolutions for any BSOD.

Please verify your drivers and firmware are up-to-date. I would also run a test against memory since many hardware devices don't in fact support sleep they typically power down completely so there are quite a lot of data to memory loads when exiting sleep.

Also upload any .dmp files in C:\Windows\Minidump
 

You may have an overclocked gpu or cpu so your overclocked gpu or cpu doesnt get the right ammount of voltage that should be because of an power suply is not giving the right voltage that the system needs.
 

Back
Top