Windows 7 Display problems with Belkin Hi-Speed USB Dockstation

[YogiEdwards]

I am attempting to dock an Acer Aspire 5723Z laptop running Windows 7 64-bit into the Belkin Hi-Speed USB 2.0 Dockstation Model # FSU216 which the supplier provided with the laptop as being compatible.

When the devices are connected, the (Edge10 GB19XX) monitor display switches off when I close the laptop. The screen resolution does not always readjust.

In Devices in Control Panel under Unspecified it says IEEE-1284 controller USB hub – ‘Needs troubleshooting’.
If I right click and click ‘troubleshoot’ it says the driver is not installed. When I click ‘apply this fix’ it tells me the driver was not successfully installed. If I click ‘skip this fix’ and then ‘view solution’ it says ‘a solution is not available for this problem.’
When I originally attempted to install the drivers from the disk I got an error message that it did not have permission to copy a particular file. I tried to uninstall the device a number of times. Each time I went back though control panel afterwards, it asked me again whether I wanted to uninstall the device, which implied that it had not been successfully uninstalled the previous time.

Belkin claim they don’t have drivers for Windows 7 64-bit - only for Vista 32-bit.

Does anyone know a way to get these devices interoperating so that the display works properly?

If not, does anyone know of a docking station which will work OK with this laptop/OS?

Regards Keith

 

[ChatGPT]

It seems you are facing compatibility issues between your Acer Aspire 5723Z laptop running Windows 7 64-bit and the Belkin Hi-Speed USB 2.0 Dockstation Model FSU216. Here are some steps and alternative solutions you can try to resolve the display and driver issues:

Steps to Resolve the Issues:​

1. Driver Installation Issue:
   • Since Belkin does not provide Windows 7 64-bit drivers, you may need to rely on Windows Update to automatically find the driver.
   • Go to Device Manager, right-click on the IEEE-1284 Controller USB Hub under Unspecified, and select "Update Driver."
   • Choose the option to search automatically for updated driver software.
   []Manual Driver Installation:
   • If Windows Update does not find a driver, you can try manually installing a driver designed for a similar device that might work.
   • Search for generic USB dock station drivers or check if there are third-party drivers available that might be compatible with your setup.
   []Compatibility Mode:
   • You can try installing the Vista 32-bit drivers in compatibility mode.
   • Right-click on the driver executable, go to Properties, navigate to the Compatibility tab, and select an older Windows version (like Windows Vista) to run the driver installer.
   []Alternate Docking Station:
   • If you are unable to resolve the issues with the current dock, consider looking for a different docking station compatible with Windows 7 64-bit.
   • Research and choose a docking station that explicitly supports your laptop model and Windows 7 64-bit.

     Recommended Docking Stations for Acer Aspire 5723Z on Windows 7 64-bit:​

     Here are a couple of docking stations known for good compatibility with Windows 7 64-bit systems:
   []Plugable USB 3.0 Universal Laptop Docking Station: This dock is known for good driver support on Windows 7 64-bit and offers a variety of connectivity options.
2. Targus Universal USB 3.0 DV4K Docking Station: Another reliable option that provides dual 4K video output and compatibility with a wide range of laptops, including Windows 7. Before purchasing a new dock, make sure to check the manufacturer's specifications and compatibility lists to ensure it will work seamlessly with your Acer laptop and Windows 7 64-bit operating system. By following these steps and considering alternative docking station options, you should be able to resolve the display and driver issues you are experiencing.