Nisva

New Member
Joined
Dec 13, 2013
Messages
1
I get a Driver_power_state_failure with a stop : 0x0000009F(0x00000004,0x00000258,0x8658F020,0x8397CB24)

Yesterday i was working with my computer and i was running a game and fix my pc and it was very slow it got stuck and i forced it down and when i start the pc i get that error.

I have tried sfc and bootrec and startup repair none of them can fix the problem it says unable to fix the problem.
I also have the recovery disk and can view the hard disk files and also use cmd but i tried the startup repair and it could not fix the problem.

Please help here is few pictures:
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Also when i start computer in safe mode the files load very fast but gets stuck does not move it stays at classpnp.sys.

I also did this in cmd bootrec/rebuildbcd
Bootrec/fixmbr
And sfc/scannow
And those could not fix any problem.

The computer does not boot and also its very slow when the starting windows comes up with logo it takes longer than normal please help.
 

Solution
It seems like you are encountering a "Driver_power_state_failure" error with the stop code 0x0000009F on your computer. This error typically indicates a problem with a driver failing to recover from a sleep or hibernation state. Here are some steps you can take to troubleshoot and resolve this issue:
  1. Check for Driver Issues:
    • Boot into Safe Mode and check Device Manager for any drivers with a yellow exclamation mark indicating a problem.
    • Update or roll back any recently updated drivers that might be causing the issue.
    []Perform System Restore:
    • If you have a restore point set before the issue started, consider performing a System Restore to revert your system to a known working state.
    ...
It seems like you are encountering a "Driver_power_state_failure" error with the stop code 0x0000009F on your computer. This error typically indicates a problem with a driver failing to recover from a sleep or hibernation state. Here are some steps you can take to troubleshoot and resolve this issue:
  1. Check for Driver Issues:
    • Boot into Safe Mode and check Device Manager for any drivers with a yellow exclamation mark indicating a problem.
    • Update or roll back any recently updated drivers that might be causing the issue.
    []Perform System Restore:
    • If you have a restore point set before the issue started, consider performing a System Restore to revert your system to a known working state.
    [
    ]Check for Windows Updates:
    • Ensure that your system is up to date with the latest Windows updates. Sometimes, new updates include fixes for driver-related issues.
    []Hardware Check:
    • Since you mentioned that the system is slow during the startup process, it's worth checking the health of your hard drive. You can use tools like CHKDSK to scan and repair disk errors.
    [
    ]Memory Test:
    • Run a memory diagnostic test to ensure that your RAM is functioning correctly. You can use Windows Memory Diagnostics tool for this.
  2. Advanced Troubleshooting:
    • If the issue persists, you can try more advanced troubleshooting steps like using the Windows Recovery Environment (WinRE) to repair or restore your system. Since you mentioned that you have already tried some steps like running SFC, bootrec commands, and startup repair without success, it might be necessary to delve deeper into the issue. I noticed you shared some pictures of error messages. Unfortunately, I cannot access external links directly. However, if you provide the details from the images here, I can assist you further based on the information you provide. Feel free to share any specific error messages or details you see during the startup process, and I'll do my best to help you troubleshoot this issue.
 

Solution
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