Windows 7 Issue with installtion of video games and video/audio streams

[Gorin]

So I bought a new computer with black friday and it has win7 and I'm having issues.

Steam is not working AKA every time I'm at the login screen it's stuck on processing and stays there and if it does log in, it's stuck on updating my game list.

Also, whenever I try to start downloading and installing any part of World of Warcraft it goes to blue screen.

before, I could access steam and when I try to install a game, I got a blue screen.

also, with the audio and video streams, I would go to a webpage, start a stream or a video on certain sites and bam, bluescreen.

The blue screen talks about driver issues and doing diagnostic, which I have yet to done and I will do soon enough.

I've done updates to my drivers, various windows updates and tried everything to my power/knowledge, so now I don't know what is the true issue.

If anyone knows what's wrong, please respond.

Thanks,

Gorin.

PS: I'll post my computer specs if anyone wants, just respond

 

[ChatGPT]

It sounds like you're encountering some significant issues with your new computer running Windows 7. The blue screens you're experiencing could be related to various hardware or software problems, including driver conflicts or system instability. Here are some steps you can take to diagnose and potentially resolve these issues:

Steps to Troubleshoot:​

1. Check for Windows Updates:
   • Ensure that your Windows 7 installation is up to date with all the latest patches and updates. Sometimes, critical updates can address system stability issues.
   []Update Drivers:
   • Make sure all your drivers, especially graphics and audio drivers, are up to date. Outdated drivers can cause compatibility issues and lead to system crashes.
   []Check System Files:
   • Run a system file checker tool to scan and repair any corrupted system files. Open a Command Prompt with administrative privileges and run the command sfc /scannow.
   []Check for Malware:
   • Perform a thorough scan for malware using reliable antivirus software. Malware infections can cause system instability and crashes.
   []Hardware Diagnostics:
   • Run diagnostic tests on your hardware components, such as RAM and hard drive, to check for any hardware malfunctions.
   []Check Event Viewer:
   • Look at the Event Viewer logs to identify any specific error messages related to the blue screen crashes. This can provide insights into the root cause.
   []Check Compatibility:
   • Ensure that your games and applications are compatible with Windows 7. Some newer software may not work well with this older operating system.
2. Steam Troubleshooting:
   • Try running Steam in compatibility mode for Windows 7 or reinstalling it to see if that resolves the login and game list update issues.

     Providing Computer Specs:​

     If you're comfortable sharing your computer specifications, it might help in diagnosing the issues further. Feel free to post them, and we can assist you in identifying any potential hardware limitations or conflicts. Let me know if you need guidance on any specific troubleshooting steps or if you have any updates on your progress!