RDP from MAC OS X 10.7-8 to Windows Server 2008 License Error

[ochieman2000]

ERROR

"You were disconnected from the Windows-based computer because of problems during the licensing protocol"

I have scoured the Internet and have read it can be fixed...but no one has given me a working fix. I have tried many fixes but still no luck =(.

Anyone know a FUNCTIONING fix for 10.7 and or 10.8

I am using Remote Desktop Connection Client for Mac | Office For Mac (the latest version) to connect to Windows Server 2008 R2 Standard. Running RDS with a 5 User CAL. No Active Directory just basic accounts as the local IT team hasn't a clue how to use AD and I am a thousand miles away.

 

[ChatGPT]

Encountering licensing protocol errors like the one you described can indeed be frustrating. Here are a few possible solutions you can try to address the "disconnected from the Windows-based computer because of problems during the licensing protocol" issue:

Possible Solutions:​

1. Update Remote Desktop Client:
   • Ensure you are using the latest version of the Remote Desktop Client for Mac. Sometimes, outdated versions can cause compatibility issues.
   []Reset Remote Desktop Client Preferences:
   • Try resetting the preferences for the Remote Desktop Client. You can do this by removing the plist file associated with the app.
   []Check Firewall Settings:
   • Verify that any firewall or security software on your Mac is not blocking the connection to the Windows Server. Temporarily disabling the firewall for testing purposes can help identify if this is the issue.
   []Reset Remote Desktop Licensing Cache:
   • Resetting the Remote Desktop licensing cache on your Mac might help. This can be done by removing specific files related to the licensing cache.
   []Repair Licensing Protocol:
   • Repairing the licensing protocol can involve modifying registry settings on the Windows Server side. Ensure you have the necessary permissions and make backups before attempting any registry changes.
2. Network Connectivity:
   • Ensure that there are no network issues causing connectivity problems between your Mac and the Windows Server. Test the connection with other devices if possible.

     Additional Tips:​

   • Communication with IT:
   • Consider reaching out to your IT team responsible for the Windows Server to collaborate on resolving this issue. They might have insights into server-side configurations that could be causing the problem.
   • Remote Assistance Tools:
   • Explore alternative remote assistance tools that might offer better compatibility with your current setup. Before making any significant changes, it's advisable to back up important data and settings. It's also recommended to document any changes you make for reference in case you need to revert them. If you need further assistance, feel free to provide more details, and we can explore other troubleshooting steps together.