Windows 7 Troubleshooting Persistent BSOD Issues on Custom-Built Windows 7 PC

[beasteh]

Hi,

I have recently purchased a new computer, built it myself but I have been having serious issues with BSOD's for many weeks. I have removed my raid and overclock, updated bios, updated all drivers, run memtest on all 3 sticks and each stick individually, 1 pass 0 errors each time. This issue is driving me mad.

Prior to format I would get a random BSOD always when on desktop or browsing net, never for example when playing a game. I have just formatted and took 6 attempts to boot into windows as I got repeat BSOD on Windows start up (after installing stuff, not fresh install). Since then I have left desktop running and no BSOD for 6 hours... -.-

Dump file uploaded. If anyone can provide a solution they would be my hero, this looks like I will have to send the whole lot back for refund

Specs:
Windows 7 64bit
I7 930 @ 2.8
6gb Ram DDR3
ATI 5970
Creative sound card
3 HDD
Antec 850w PSU
No virus scan or firewall


p.s. when in windows i would sometimes experience a desktop/explorer crash it was a near guarantee that a BSOD would follow minutes after.

 

[TorrentG]

Link Removed

Yeah, this should do the trick.

 

[beasteh]

Thats the same driver as Link Removed which I have installed 3 times and is still apparently the cause of all my troubles

 

[TorrentG]

You've never installed it properly yet because the driver is actually from 4/26/2010 (I'm looking at it now) and your faulty version in crashes is from 4/22/2010.

Simple run the .exe then copy the 2 sys files from the 64 bit extracted folder. Paste them over the ones at C:\Windows\System32\drivers and reboot.

 

[beasteh]

Firstly I definitly have installed it correctly 3 times. Secondly I followed your advice to the letter just to make sure. After reboot the computer BSOD 3 times.

Just to confirm I have uploaded screens of the driver version date. Imageshack - driver.jpg

Many thanks.

 

[TorrentG]

Those 2 crashes were an NTFS filesystem one and another caused by a Microsoft Windows 7 driver (which is 100% not a faulty driver).

Your RAM is definitely messed up and perhaps, also the hard drive.

If you are looking to get a refund or replacement machine, that's what you should do. You could replace components but you really shouldn't have the headache of it.

Refund/replacement is definitely the suggestion.

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Temp\Rar$DI00.796\100310-25084-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e03000 PsLoadedModuleList = 0xfffff800`03040e50
Debug session time: Sun Oct  3 08:37:53.521 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:50.536
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff8800333f348, fffff8800333ebb0, fffff88001255494}

Probably caused by : Ntfs.sys ( Ntfs!memmove+204 )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff8800333f348
Arg3: fffff8800333ebb0
Arg4: fffff88001255494

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff8800333f348 -- (.exr 0xfffff8800333f348)
ExceptionAddress: fffff88001255494 (Ntfs!memmove+0x0000000000000204)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8800333ebb0 -- (.cxr 0xfffff8800333ebb0)
rax=fffff8a004e5be80 rbx=0000000000000000 rcx=fffffa80096e3080
rdx=fefffdfff7baf440 rsi=000000000e4e6a45 rdi=000000000e4ec1f7
rip=fffff88001255494 rsp=fffff8800333f588 rbp=fffff800030185a0
 r8=0000000000000008  r9=0000000000000001 r10=fffff80003002888
r11=fffffa80096e3080 r12=fffffa8008cfe1e0 r13=fffffa8006b2b180
r14=0000000000000001 r15=fffffa80096e307c
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210282
Ntfs!memmove+0x204:
fffff880`01255494 488b040a        mov     rax,qword ptr [rdx+rcx] ds:002b:fefff880`012924c0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ab0e0
 ffffffffffffffff 

FOLLOWUP_IP: 
Ntfs!memmove+204
fffff880`01255494 488b040a        mov     rax,qword ptr [rdx+rcx]

FAULTING_IP: 
Ntfs!memmove+204
fffff880`01255494 488b040a        mov     rax,qword ptr [rdx+rcx]

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from fffff880012e139d to fffff88001255494

STACK_TEXT:  
fffff880`0333f588 fffff880`012e139d : 00000000`00000000 00000000`00000000 00000000`0e4e6a45 00000000`000007ff : Ntfs!memmove+0x204
fffff880`0333f590 fffff880`012e36fb : fffff880`0333fab0 fffffa80`06b2b180 00000000`00000000 fffff880`0333fc00 : Ntfs!NtfsCheckpointVolume+0x6ed
fffff880`0333f990 fffff880`012e38c7 : fffff880`0333fab0 fffffa80`06b2b180 fffffa80`06b2b188 fffffa80`066f4188 : Ntfs!NtfsCheckpointAllVolumesWorker+0x4b
fffff880`0333f9e0 fffff880`012e2948 : fffff880`0333fab0 00000000`00000000 fffff880`012e36b0 fffff880`0333fcb8 : Ntfs!NtfsForEachVcb+0x167
fffff880`0333fa80 fffff800`02e80961 : fffff880`05172500 fffff880`05249601 fffff800`03018500 00000000`00000000 : Ntfs!NtfsCheckpointAllVolumes+0xb8
fffff880`0333fcb0 fffff800`03117c06 : 00000000`00000000 fffffa80`0553db60 00000000`00000080 fffffa80`0550d040 : nt!ExpWorkerThread+0x111
fffff880`0333fd40 fffff800`02e51c26 : fffff880`0316a180 fffffa80`0553db60 fffff880`031750c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0333fd80 00000000`00000000 : fffff880`03340000 fffff880`0333a000 fffff880`0333e7f0 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  Ntfs!memmove+204

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc14f

STACK_COMMAND:  .cxr 0xfffff8800333ebb0 ; kb

FAILURE_BUCKET_ID:  X64_0x24_Ntfs!memmove+204

BUCKET_ID:  X64_0x24_Ntfs!memmove+204

Followup: MachineOwner

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Temp\Rar$DI02.547\100310-24102-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e0c000 PsLoadedModuleList = 0xfffff800`03049e50
Debug session time: Sun Oct  3 08:35:15.148 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:16.163
Loading Kernel Symbols
...............................................................
................................................................
..
Loading User Symbols
Loading unloaded module list
..
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {b074, 2, 0, fffff88003d2746d}

Probably caused by : pacer.sys ( pacer!PcpLineUpdate+ad )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000b074, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88003d2746d, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b40e0
 000000000000b074 

CURRENT_IRQL:  2

FAULTING_IP: 
pacer!PcpLineUpdate+ad
fffff880`03d2746d 48398c24b0000000 cmp     qword ptr [rsp+0B0h],rcx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880065a0650 -- (.trap 0xfffff880065a0650)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8007b03960 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000008 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88003d2746d rsp=fffff880065a07e0 rbp=0000000000000050
 r8=fffffa8007380ab8  r9=0000000000000003 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
pacer!PcpLineUpdate+0xad:
fffff880`03d2746d 48398c24b0000000 cmp     qword ptr [rsp+0B0h],rcx ss:0018:fffff880`065a0890=fffff880065a0920
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e7bca9 to fffff80002e7c740

STACK_TEXT:  
fffff880`065a0508 fffff800`02e7bca9 : 00000000`0000000a 00000000`0000b074 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`065a0510 fffff800`02e7a920 : fffffa80`069b2200 fffffa80`07b081b0 fffffa80`00000000 fffff880`70614c00 : nt!KiBugCheckDispatch+0x69
fffff880`065a0650 fffff880`03d2746d : fffffa80`07b081b0 00000000`00000330 00000000`00000018 fffff880`014e763a : nt!KiPageFault+0x260
fffff880`065a07e0 fffff880`03d28fdc : 00000000`00000000 00000000`00000000 fffff880`065a0920 00000000`00000000 : pacer!PcpLineUpdate+0xad
fffff880`065a0880 fffff880`014fc26d : fffffa80`0699e1a0 00000000`00000000 fffffa80`07b08c01 fffffa80`07b08c01 : pacer!PcFilterAttach+0x4dc
fffff880`065a0960 fffff880`014ea8c5 : fffffa80`06d1e1a0 fffffa80`06d1e1a0 fffffa80`06d1c1a0 fffffa80`06d1e1a0 : ndis! ?? ::FNODOBFM::`string'+0xbc55
fffff880`065a0bb0 fffff880`0157dd0d : fffffa80`06d1e101 00000000`00000080 fffffa80`06d1ace0 fffffa80`06cbd020 : ndis!ndisCheckMiniportFilters+0x125
fffff880`065a0bf0 fffff880`014efb5a : 00000000`00000080 fffff880`0153e110 fffffa80`0737fa40 fffff880`014efaa0 : ndis!ndisCheckProtocolBindings+0x12e
fffff880`065a0d10 fffff800`03120c06 : fffffa80`07b03960 fffffa80`054ed040 fffff880`065a0db0 fffffa80`07b03960 : ndis!ndisWorkerThread+0xba
fffff880`065a0d40 fffff800`02e5ac26 : fffff880`02fd5180 fffffa80`07b03960 fffff880`02fe00c0 fffff880`01249a90 : nt!PspSystemThreadStartup+0x5a
fffff880`065a0d80 00000000`00000000 : fffff880`065a1000 fffff880`0659b000 fffff880`065a0d40 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
pacer!PcpLineUpdate+ad
fffff880`03d2746d 48398c24b0000000 cmp     qword ptr [rsp+0B0h],rcx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  pacer!PcpLineUpdate+ad

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: pacer

IMAGE_NAME:  pacer.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bccc5

FAILURE_BUCKET_ID:  X64_0xD1_pacer!PcpLineUpdate+ad

BUCKET_ID:  X64_0xD1_pacer!PcpLineUpdate+ad

Followup: MachineOwner
---------

All you need to do is show the retailer my post right here.

 

[cybercore]

All your drivers are in excellent shape now, good job updating them. I have the same version Logitech driver, by the way, I think it's good and latest:

LGBusEnum.sys Tue Nov 24 03:36:48 2009
Logitech GamePanel Software



100310-24102-01.dmp
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Stack: nt!, ndis!, nt!
FAILURE_BUCKET_ID: X64_0xD1_pacer!PcpLineUpdate+ad
Probably caused by : pacer.sys ( pacer!PcpLineUpdate+ad )


100310-25084-01.dmp
NTFS_FILE_SYSTEM (24)
PROCESS_NAME: System
Stack: nt!, ntfs!
FAILURE_BUCKET_ID: X64_0x24_Ntfs!memmove+204
Probably caused by : Ntfs.sys ( Ntfs!memmove+204 )





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