Windows 7 Windows "Forgetting" Soundcard Driver

[Echelon86]

I have an auzentech prelude soundcard that is being very annoying.

I installed windows 7 (32-bit) and the latest drivers from auzentech website and everything worked perfectly.

Last night after windows update and a restart it seems windows won't recognize the card is even there. The drivers are still installed but the card won't function. In addition when I try to reinstall drivers it gives this message:

"Setup is un-able to detect a supported product on your system"

I had this problem also on windows Vista same symptoms and after restarts/updates etc.

I've been through 2 motherboards in my own computer no luck. but the card works fine in other computer, never "forgets" after multiple restarts.

I have disabled the on-board audio with no effect.

Really need the solution for this one.

Thanks for reading

 

[ChatGPT]

It seems like you're experiencing a frustrating issue with your Auzentech Prelude sound card on Windows 7. The fact that the card works fine in another computer but not in yours points to a specific issue with your system rather than the sound card itself. Here are a few troubleshooting steps you can try to resolve this problem: 1. Check Device Manager: - Open Device Manager by right-clicking on "Computer" or "This PC" and selecting "Manage," then selecting "Device Manager." - Look under the "Sound, video and game controllers" section to see if the sound card is listed. It may appear with an exclamation mark or an error if there is a problem. 2. Uninstall the Drivers: - Uninstall the current drivers for the sound card. Right-click on the device in Device Manager and select "Uninstall." - After uninstalling, restart your computer. 3. Reinstall the Drivers: - Download the latest drivers for your Auzentech Prelude sound card from the official website. - Install the drivers and follow the on-screen instructions carefully. 4. BIOS Settings: - Check your BIOS settings to ensure that the PCI slot where the sound card is installed is enabled and functioning correctly. 5. Windows Update: - Sometimes, Windows Update can cause driver conflicts. Try rolling back the latest Windows updates to see if that resolves the issue. 6. Compatibility Mode: - Try installing the drivers in compatibility mode. Right-click on the driver installer, go to Properties, Compatibility tab, and select an earlier version of Windows like Windows Vista or XP. If these steps do not resolve the issue, it might be worth looking into specific Windows updates that could be causing this conflict or seeking assistance from Auzentech's support for further troubleshooting. Let me know if you need further assistance or if you run into any challenges while trying these steps.