Windows 7 Bad Pool Caller Error With Dumpfile

rancyd · Feb 23, 2012

I am just looking for someone to help me decipher my dumpfile, so I can find out which drivers are causing my BSOD crashes.

Thank you.

Link Removed

Elmer · Feb 23, 2012

Hi rancyd and Welcome to The Forum.

STOP 0x000000C2: BAD_POOL_CALLER
Usual causes: Device driver, ?Memory.

Your latest dump file lists RTL8187Se.sys as the probable cause.
This is a Realtek wifi driver.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
Random stop codes can often indicate hardware issues.

As a Priority:

Make sure your system is fully updated including SP1.
Download and install the correct system readiness tool prior to installing SP1.
Link Removed
Link Removed

RTL8187Se.sys Thu Feb 26 02:31:15 2009 (Pre-dates Windows 7) Link Removed

Drivers that pre-date Windows 7. Update:

AlfaFF.sys Fri Feb 29 16:00:58 2008 Link Removed due to 404 Error

rimmptsk.sys Thu Jun 25 08:58:09 2009
rimsptsk.sys Thu Jun 25 08:10:46 2009 Ricoh Memory Card Reader. OEM

WinRing0.sys Sat Jul 26 14:25:10 2008

Bugcheck Analysis:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1097, 8078ae94, 8078ae74}

Unable to load image \SystemRoot\system32\DRIVERS\RTL8187Se.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
Probably caused by : RTL8187Se.sys ( RTL8187Se+a50d )

Followup: MachineOwner

Drivers:

Code:

91945000 91971000   1394ohci 1394ohci.sys Tue Jul 14 00:51:59 2009 (4A5BC89F)
8b216000 8b25e000   ACPI     ACPI.sys     Tue Jul 14 00:11:11 2009 (4A5BBF0F)
90631000 9068b000   afd      afd.sys      Mon Apr 25 03:35:37 2011 (4DB4DDF9)
9180d000 9181f000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
8b41a000 8b422c80   AlfaFF   AlfaFF.sys   Fri Feb 29 16:00:58 2008 (47C82C3A)
8b400000 8b409000   amdxata  amdxata.sys  Fri Mar 19 16:19:01 2010 (4BA3A3F5)
9cb47000 9cb50000   asyncmac asyncmac.sys Tue Jul 14 00:54:46 2009 (4A5BC946)
8b7b8000 8b7c1000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
8b7c1000 8b7e4000   ataport  ataport.SYS  Tue Jul 14 00:11:18 2009 (4A5BBF16)
930aa000 930c2000   AtihdW73 AtihdW73.sys Tue Dec 06 09:13:34 2011 (4EDDDCBE)
91c25000 9251b000   atikmdag atikmdag.sys Tue Dec 06 02:46:09 2011 (4EDD81F1)
8bbba000 8bbff000   atikmpag atikmpag.sys Tue Dec 06 02:11:50 2011 (4EDD79E6)
9312e000 931cb000   ATSwpWDF ATSwpWDF.sys Wed Aug 05 22:30:40 2009 (4A79FA00)
8b2bd000 8b2c8000   BATTC    BATTC.SYS    Tue Jul 14 00:19:15 2009 (4A5BC0F3)
9131f000 91326000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
90618000 90626000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
83298000 832a0000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
9beb4000 9becd000   bowser   bowser.sys   Wed Feb 23 05:05:24 2011 (4D649594)
81fb9000 81fc6000   BthEnum  BthEnum.sys  Tue Jul 14 00:51:35 2009 (4A5BC887)
81f31000 81f95000   bthport  bthport.sys  Thu Apr 28 04:29:31 2011 (4DB8DF1B)
81f1f000 81f31000   BTHUSB   BTHUSB.sys   Thu Apr 28 04:29:31 2011 (4DB8DF1B)
81e2d000 81f18000   btwampfl btwampfl.sys Wed Aug 03 17:12:22 2011 (4E397366)
82293000 822e3000   btwaudio btwaudio.sys Wed Jul 06 23:38:37 2011 (4E14E3ED)
8223c000 82293000   btwavdt  btwavdt.sys  Thu Jun 23 15:52:43 2011 (4E03533B)
822ef000 82307000   btwdpan  btwdpan.sys  Mon May 16 15:57:43 2011 (4DD13B67)
822e3000 822ef000   btwl2cap btwl2cap.sys Sat Feb 12 01:05:56 2011 (4D55DCF4)
82307000 82309f00   btwrchid btwrchid.sys Thu Jun 23 15:56:44 2011 (4E03542C)
826c0000 826de000   cdd      cdd.dll      Tue Nov 02 04:23:36 2010 (4CCF9248)
912f9000 91318000   cdrom    cdrom.sys    Tue Jul 14 00:11:24 2009 (4A5BBF1C)
832e2000 8338d000   CI       CI.dll       Tue Jul 14 02:09:28 2009 (4A5BDAC8)
93039000 93047000   circlass circlass.sys Tue Jul 14 00:51:17 2009 (4A5BC875)
8bb88000 8bbad000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
832a0000 832e2000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
919e1000 919e4700   CmBatt   CmBatt.sys   Tue Jul 14 00:19:18 2009 (4A5BC0F6)
8b939000 8b996000   cng      cng.sys      Thu Nov 17 03:47:00 2011 (4EC483B4)
8b2b5000 8b2bd000   compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
91800000 9180d000   CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
943c4000 943d1000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
90786000 907ea000   csc      csc.sys      Tue Jul 14 00:15:08 2009 (4A5BBFFC)
90600000 90618000   dfsc     dfsc.sys     Wed Apr 27 03:33:45 2011 (4DB78089)
9077a000 90786000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8bc18000 8bc29000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
930f1000 9310a000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
943d1000 943e2000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
9102f000 912e2000   dump_iaStor dump_iaStor.sys Mon Oct 17 23:42:51 2011 (4E9CAF6B)
8235e000 82368000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
9251b000 925d2000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:37:53 2010 (4CCF7981)
8b9ad000 8b9e6000   dxgmms1  dxgmms1.sys  Thu Feb 03 03:34:49 2011 (4D4A2259)
8b409000 8b41a000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8b37b000 8b3af000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
8b9a4000 8b9ad000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
8bb56000 8bb88000   fvevol   fvevol.sys   Sat Sep 26 03:24:21 2009 (4ABD7B55)
8bd74000 8bda5000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
82c1e000 82c55000   hal      halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
925d2000 925f1000   HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
8230a000 8231d000   HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865)
82338000 82347000   hidir    hidir.sys    Tue Jul 14 00:51:04 2009 (4A5BC868)
81f18000 81f1e480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
9be2f000 9beb4000   HTTP     HTTP.sys     Tue Jul 14 00:12:53 2009 (4A5BBF75)
8bc10000 8bc18000   hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
919af000 919c7000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
8b42a000 8b6dd000   iaStor   iaStor.sys   Mon Oct 17 23:42:51 2011 (4E9CAF6B)
8b6dd000 8b7b8000   iaStorV  iaStorV.sys  Fri Mar 05 21:26:21 2010 (4B9176FD)
919e5000 919f7000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
8b323000 8b33f000   jraid    jraid.sys    Thu May 19 08:55:05 2011 (4DD4CCD9)
919c7000 919d4000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
82347000 82353000   kbdhid   kbdhid.sys   Tue Jul 14 00:45:09 2009 (4A5BC705)
80bc5000 80bcd000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
93005000 93039000   ks       ks.sys       Thu Mar 04 03:57:52 2010 (4B8F2FC0)
8b3da000 8b3ed000   ksecdd   ksecdd.sys   Thu Nov 17 03:27:36 2011 (4EC47F28)
8bb04000 8bb29000   ksecpkg  ksecpkg.sys  Thu Nov 17 03:48:04 2011 (4EC483F4)
8238e000 8239e000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
82373000 8238e000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
8320f000 83287000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:06:41 2009 (4A5BDA21)
82368000 82373000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
919d4000 919e1000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
82353000 8235e000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
8b365000 8b37b000   mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
9becd000 9bedf000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
9bedf000 9bf02000   mrxsmb   mrxsmb.sys   Wed May 04 03:43:40 2011 (4DC0BD5C)
9bf02000 9bf3d000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:26:07 2011 (4E17BC3F)
9bf3d000 9bf58000   mrxsmb20 mrxsmb20.sys Wed May 04 03:43:47 2011 (4DC0BD63)
8b7e4000 8b7ee000   msahci   msahci.sys   Tue Jul 14 00:45:50 2009 (4A5BC72E)
91378000 91383000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
8b267000 8b26f000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8b3af000 8b3da000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
90770000 9077a000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8bc00000 8bc10000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8ba0f000 8bac6000   ndis     ndis.sys     Tue Jul 14 00:12:24 2009 (4A5BBF58)
9181f000 9182a000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
823e4000 823f4000   ndisuio  ndisuio.sys  Tue Jul 14 00:53:51 2009 (4A5BC90F)
913d4000 913f6000   ndiswan  ndiswan.sys  Tue Jul 14 00:54:34 2009 (4A5BC93A)
93099000 930aa000   NDProxy  NDProxy.SYS  Tue Jul 14 00:54:27 2009 (4A5BC933)
906f4000 90702000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
9068b000 906bd000   netbt    netbt.sys    Tue Jul 14 00:12:18 2009 (4A5BBF52)
8bac6000 8bb04000   NETIO    NETIO.SYS    Tue Jul 14 00:12:35 2009 (4A5BBF63)
91383000 91391000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
90766000 90770000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
82c55000 83065000   nt       ntkrpamp.exe Wed Oct 26 03:22:11 2011 (4EA76ED3)
8b80a000 8b939000   Ntfs     Ntfs.sys     Fri Mar 11 03:29:11 2011 (4D799707)
91318000 9131f000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
8239e000 823e4000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
906c4000 906e3000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
8b2a4000 8b2b5000   partmgr  partmgr.sys  Tue Jul 14 00:11:35 2009 (4A5BBF27)
8b26f000 8b299000   pci      pci.sys      Tue Jul 14 00:11:16 2009 (4A5BBF14)
8b7ee000 8b7fc000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
8b996000 8b9a4000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
9bf58000 9bfef000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
930c2000 930f1000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
83287000 83298000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
91c00000 91c18000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
91000000 91018000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
91018000 9102f000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
8b9e6000 8b9fd000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
90725000 90766000   rdbss    rdbss.sys    Tue Jul 14 00:14:26 2009 (4A5BBFD2)
91c18000 91c22000   rdpbus   rdpbus.sys   Tue Jul 14 01:02:40 2009 (4A5BCB20)
91360000 91368000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:01:40 2009 (4A5BCAE4)
91368000 91370000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
91370000 91378000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
8bb29000 8bb56000   rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
81f95000 81fb9000   rfcomm   rfcomm.sys   Tue Jul 14 00:51:41 2009 (4A5BC88D)
9198a000 9199b000   rimmptsk rimmptsk.sys Thu Jun 25 08:58:09 2009 (4A432E11)
9199b000 919af000   rimsptsk rimsptsk.sys Thu Jun 25 08:10:46 2009 (4A4322F6)
82200000 82213000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
94008000 943c3bc0   RTKVHDA  RTKVHDA.sys  Tue Dec 13 10:23:47 2011 (4EE727B3)
918da000 9193b000   RTL8187Se RTL8187Se.sys Thu Feb 26 02:31:15 2009 (49A5FEF3)
8b33f000 8b365000   SCSIPORT SCSIPORT.SYS Tue Jul 14 00:45:55 2009 (4A5BC733)
91971000 9198a000   sdbus    sdbus.sys    Tue Jul 14 00:19:26 2009 (4A5BC0FE)
9bfef000 9bff9000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
8bded000 8bdf5000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
9ca89000 9cadb000   srv      srv.sys      Fri Apr 29 03:57:31 2011 (4DBA291B)
9ca3a000 9ca89000   srv2     srv2.sys     Fri Apr 29 03:57:19 2011 (4DBA290F)
9be00000 9be21000   srvnet   srvnet.sys   Fri Apr 29 03:57:12 2011 (4DBA2908)
9182a000 9182b380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
8bc2b000 8bd74000   tcpip    tcpip.sys    Thu Sep 29 05:05:35 2011 (4E83EE8F)
9be21000 9be2e000   tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
913a8000 913b3000   TDI      TDI.SYS      Tue Jul 14 00:12:12 2009 (4A5BBF4C)
91391000 913a8000   tdx      tdx.sys      Tue Jul 14 00:12:10 2009 (4A5BBF4A)
90715000 90725000   termdd   termdd.sys   Tue Jul 14 01:01:35 2009 (4A5BCADF)
82690000 82699000   TSDDD    TSDDD.dll    unavailable (00000000)
913b3000 913d4000   tunnel   tunnel.sys   Tue Jul 14 00:54:03 2009 (4A5BC91B)
93047000 93055000   umbus    umbus.sys    Tue Jul 14 00:51:38 2009 (4A5BC88A)
943e2000 943f9000   usbccgp  usbccgp.sys  Fri Mar 25 03:06:23 2011 (4D8C06AF)
8231d000 82338000   usbcir   usbcir.sys   Tue Jul 14 00:51:18 2009 (4A5BC876)
943f9000 943fa700   USBD     USBD.SYS     Fri Mar 25 03:06:06 2011 (4D8C069E)
9187b000 9188a000   usbehci  usbehci.sys  Fri Mar 25 03:06:12 2011 (4D8C06A4)
93055000 93099000   usbhub   usbhub.sys   Fri Mar 25 03:06:43 2011 (4D8C06C3)
91830000 9187b000   USBPORT  USBPORT.SYS  Fri Mar 25 03:06:22 2011 (4D8C06AE)
925f1000 925fc000   usbuhci  usbuhci.sys  Fri Mar 25 03:06:09 2011 (4D8C06A1)
9310a000 9312db80   usbvideo usbvideo.sys Thu Mar 04 04:04:40 2010 (4B8F3158)
8b299000 8b2a4000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
91326000 91332000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
91332000 91353000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8bda5000 8bdad380   vmstorfl vmstorfl.sys Tue Jul 14 00:28:44 2009 (4A5BC32C)
8b2c8000 8b2d8000   volmgr   volmgr.sys   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8b2d8000 8b323000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
8bdae000 8bded000   volsnap  volsnap.sys  Tue Jul 14 00:11:34 2009 (4A5BBF26)
9193b000 91945000   vwifibus vwifibus.sys Tue Jul 14 00:52:02 2009 (4A5BC8A2)
906e3000 906f4000   vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
90702000 90715000   wanarp   wanarp.sys   Tue Jul 14 00:55:02 2009 (4A5BC956)
91353000 91360000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
8338d000 833fe000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
83200000 8320e000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
906bd000 906c4000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
82430000 8267e000   win32k   win32k.sys   Sat Jan 14 03:48:09 2012 (4F10FAF9)
9cadb000 9cadc980   WinRing0 WinRing0.sys Sat Jul 26 14:25:10 2008 (488B25B6)
8b25e000 8b267000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
9188a000 918da000   yk62x86  yk62x86.sys  Thu Sep 08 08:49:08 2011 (4E687374)

Unloaded modules:
9cadd000 9cb47000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
9bf58000 9bf70000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8bbad000 8bbba000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
91035000 912e8000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  002B3000
912e8000 912f9000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

HTH.

rancyd · Feb 23, 2012

Thank you, I will update that driver now. I have SP1 and everything, so that old driver is probably the issue.

Thanks again.

Elmer · Feb 24, 2012

rancyd said:
... I have SP1 and everything ......

I can assure you, with the dump file you supplied, SP1 is not installed.

rancyd · Feb 24, 2012

Elmer said:
I can assure you, with the dump file you supplied, SP1 is not installed.

I installed it today, after those crashes.

Elmer · Feb 24, 2012

rancyd said:
I installed it today, after those crashes.

OK

I can only go on what I see. My psychic power batteries are drained!!

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