Windows 7 Blue screen random

[diamantis]

i have blue screens very often....
please help


This is the message on the blue screen:
PAGE_FAULT_IN_NONPAGED_AREA


And i find this on net about this message:
Faulty hardware, including RAM (system, video, or L2 cache)

 

[usasma]

Once you make the registry changes - then we wait for another STOP 0xDA BSOD
The next memory dump that is a STOP 0xDA "should" assign blame to the faulting driver.

In some cases this won't turn out to be the actual driver that's to blame - so don't count on this being a solution.
It's one of the several different diagnostics that we use to help figure out what's going on.

 

[diamantis]

After a clear look i saw that it was another bug that caused the blue screen.....not the stop 0*DA......
look the image......
I merge it back by mistake but the trackptes is still there..........

 

[usasma]

You just upload the memory dumps as they happen and let me worry about which is the STOP 0xDA
There was one of these earlier, that's why I asked you to do the registry edit.
If another STOP 0xDA happens, it might give us a clue - if it doesn't happen, we're not missing anything.

 

[GeneralHiningII]

ntfs.sys is the driver controlling your hard disk/SSD. just a pointer.

 

[diamantis]

i had 3 times blue screen today.........

 

[usasma]

Have you gone to the Toshiba website and updated the older drivers that were mentioned in the previous posts? If so, then this is likely to be a hardware problem.

Please run the free diagnostics from here: Link Removed
If you've already run the tests, please summarize the results here (I didn't notice any other than maybe the MemTest when scanning over the posts in this topic).
Once you let us know the results, we can move on from there.

And, just planning for the future - do you have the recovery disks for your system? If so, it may be time to dig them out. If we don't find any significant hardware issues, one of the troubleshooting steps is to reinstall Windows. (but we're not at that point just yet).

Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Mon Dec  3 05:29:51.560 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120312-18205-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:02:13.386[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2983f )[/B]
BugCheck [B]1A, {5003, fffff781c0000000, 980b, fffff8a003c7d009}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff781c0000000
Arg3: 000000000000980b
Arg4: fffff8a003c7d009
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+2983f[/B]
  BIOS Version                  V1.20
  BIOS Release Date             11/30/2009
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L500D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec  3 05:27:18.253 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120312-19453-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:38.689[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+44c9e )[/B]
BugCheck [B]BE, {fffff880020cf590, 80000000031e0121, fffff8800803e710, b}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: fffff880020cf590, Virtual address for the attempted write.
Arg2: 80000000031e0121, PTE contents.
Arg3: fffff8800803e710, (reserved)
Arg4: 000000000000000b, (reserved)
BUGCHECK_STR:  0xBE
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]TeamViewer_Ser[/B]
FAILURE_BUCKET_ID: [B]X64_0xBE_nt!_??_::FNODOBFM::_string_+44c9e[/B]
  BIOS Version                  V1.20
  BIOS Release Date             11/30/2009
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L500D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec  3 05:26:24.704 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120312-17784-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:10.264[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29a99 )[/B]
BugCheck [B]1A, {5003, fffff780c0000000, a57, fffff98002e0a009}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff780c0000000
Arg3: 0000000000000a57
Arg4: fffff98002e0a009
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+29a99[/B]
  BIOS Version                  V1.20
  BIOS Release Date             11/30/2009
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L500D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

[font=lucida console]**************************Mon Dec  3 05:29:51.560 2012 (UTC - 5:00)**************************
[B]AtiPcie.sys        Tue May  5 11:00:22 2009 (4A005486)[/B]
[B]TVALZFL.sys        Fri Jun 19 06:05:44 2009 (4A3B62F8)[/B]
[B]tos_sps64.sys      Wed Jun 24 01:31:09 2009 (4A41BA1D)[/B]
[B]LPCFilter.sys      Tue Jun 30 19:57:52 2009 (4A4AA680)[/B]
[B]TVALZ_O.SYS        Mon Jul 13 22:19:26 2009 (4A5BEB2E)[/B]
tdcmdpst.sys       Thu Jul 30 04:39:35 2009 (4A715C47)
amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
rtl8192se.sys      Mon Apr 26 13:23:06 2010 (4BD5CBFA)
RTKVHD64.sys       Tue Jun 19 04:50:56 2012 (4FE03D70)
atikmpag.sys       Wed Jul  4 01:10:55 2012 (4FF3D05F)
atikmdag.sys       Wed Jul  4 01:16:13 2012 (4FF3D19D)
aswrdr2.sys        Mon Oct  8 04:23:43 2012 (50728D8F)
Rt64win7.sys       Thu Oct 25 05:20:09 2012 (50890449)
SynTP.sys          Thu Oct 25 22:16:32 2012 (5089F280)
aswFsBlk.SYS       Tue Oct 30 18:43:04 2012 (509057F8)
aswMonFlt.sys      Tue Oct 30 18:43:09 2012 (509057FD)
aswTdi.SYS         Tue Oct 30 18:43:16 2012 (50905804)
aswSP.SYS          Tue Oct 30 18:44:06 2012 (50905836)
aswSnx.SYS         Tue Oct 30 18:44:08 2012 (50905838)
[/font]

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[diamantis]

So,I have done the tests you said and i have a problem only with Hard Drive diagnostics....When i tried a short test the hard drive passed the test but i have tried 4 times for a long test and i have not finished anyone.....My pc the 4 times before 50% stopped the test and the screen goes black and the pc must be restarded from the power button.........It is like something stopped the long test all the times...........
About drivers from toshiba now,

AtiPcie.sys Tue May 5 11:00:22 2009 (4A005486)TVALZFL.sys Fri Jun 19 06:05:44 2009 (4A3B62F8)tos_sps64.sys Wed Jun 24 01:31:09 2009 (4A41BA1D)LPCFilter.sys Tue Jun 30 19:57:52 2009 (4A4AA680)TVALZ_O.SYS Mon Jul 13 22:19:26 2009 (4A5BEB2E)i cant find with what they are related in order to update them from toshiba.........so i cant update them...........

 

[usasma]

Don't worry about the Toshiba utilities just now - the hard drive problem is the key here.

Which hard drive test did you run?
Try the bootable Seagate Seatools and the Hitachi Drive Fitness Test
Try the Windows version of Western Digital Data LifeGuard and the free HDTune

 

[diamantis]

i have done the test with the bootable Seagate seatools for 4 times.............
should i try another test?

 

[usasma]

When you're not able to complete a hard drive diagnostic the primary suspect is the hard drive
So, you'll have to try other diagnostics (like those I mentioned above) to see if you can coax a completed test out of one of them.

The only certain test is to replace the hard drive with another one that's known to be good - and then run the Seatools long test on it. If that one passes, then you can be certain it's the old hard drive that's the cause. If it doesn't pass, then there's other areas/problems that need to be looked at.

Good luck!