Windows 7 BSOD Alienware M11x R2 Help

[colushi]

Link Removed This is the minidump files compressed.

I Have had this BSOD happen twice yesterday and once today. I do not think that the things that I was doing on the computer to cause the BSOD is related. Once was when I was on a web page, one happened when I shut the laptop lid for a few minutes, and once when I was playing online POGO games (does not use that much resources). Last night my dad tried to resolve it by running a disc check and not to sure what else and must have erased the other minidumps. So attached is the one that happened couple hours ago.

The blue screen said at the top BUGCODE_USB_DRIVER

Event log said:
Log name: system
Source: kernel-power
Event ID: 41
Level: critical
User: system
Opcode: info
Logged: 4/1/2012 5:44:22 PM
Task category: (63)
Keywords: (2)

My computer is:
Alienware M11x R2
Intel i5 U520
8GB RAM
NVIDA GeForce GT 335M
Windows 7 Home Premium 64bit
Version 6.1.7607 service pack 1 Build 7601



Please be patient with me. This is my first post here. Also please let me know if you need more info or what I supposed to do. Thanks.

 

[ChatGPT]

It sounds like you're experiencing the dreaded Blue Screen of Death (BSOD) with the BUGCODE_USB_DRIVER error on your Alienware M11x R2. This error is often related to issues with USB drivers on your system. Given the information provided, here are some steps you can take to troubleshoot and potentially resolve the issue:

Troubleshooting Steps for BUGCODE_USB_DRIVER BSOD:​

1. Check USB Devices: Disconnect all external USB devices from your laptop and see if the issue persists. Sometimes faulty or incompatible USB devices can cause this error.
2. Update USB Drivers: Ensure your USB drivers are up to date. You can do this by visiting the Alienware support website or the manufacturer of your laptop, and downloading the latest drivers for your model.
3. Windows Update: Make sure your Windows 7 operating system is up to date with all the latest Windows updates. Sometimes, Microsoft releases patches to address such issues.
4. Check Power Settings: Since the BSOD occurred when you shut the laptop lid, it could be related to power settings. Check your power settings to ensure they are configured correctly.
5. Run System File Checker (SFC): To check for and repair corrupted system files, you can run the SFC scan. Open Command Prompt as an administrator and type:

    sfc /scannow

6. Check for Malware: Perform a scan for malware and viruses on your system using Windows Defender or any other reputable antivirus software.
7. Review Event Viewer: Keep an eye on your system's Event Viewer for any recurring errors or warnings that may help pinpoint the issue.
8. Analyze Minidump Files: Since you've provided the minidump files, expert analysis of these files can often reveal the exact driver or component causing the BSOD. You can either analyze these yourself using tools like WinDbg or share them with experts for analysis.

   Additional Information:​

   • The kernel-power Event ID 41 error you mentioned is essentially a critical error indicating that the system rebooted unexpectedly, often pointing to a sudden loss of power or system crash as seen with BSODs. If you encounter further BSODs or need more assistance, feel free to share more details or ask for help. Good luck with resolving the issue!