Windows 7 BSOD can anyone help?

[alphecca]

Firstly i would like to say sorry for not reading the "sticky" threads.



my computer has BSODed on me twice now in two days, my primary hhd failed last week so i bought a SSD to replace it. Could the failure be related to the BSODs?

I was running minecraft and hosting a server at the time- just two of us. an hour or so of it and then it just BSODed on me.

I tried google the error codes in event viewer but i cant really understand what they all mean. Source: kernel-power .... event id:41 .... bugcheckcode:122

sorry about my earlier post and i hope this is better?

Thank you

 

[Trouble]

Hello and welcome to the forums.
Please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
Good luck
Randy

 

[alphecca]

BSOD please help

Link Removed

Ok please find all requested files.

Thank you

 

[alphecca]

BSOD please help

Will it damage anything more if i keep using it?

 

[Trouble]

Re: BSOD please help

Start by updating the following drivers
hamachi.sys 2/19/2009 usually associated with Log Me In. Update, or uninstall, or rename
Rt64win7.sys 2/26/2009 update driver from here Realtek about the fourth one down in the list (Win7 and WinServer 2008 R2 Drirveer 7.048 2011/9/19)
Then uninstall Symantec / Norton by using the program's uninstaller if available in the program directory, if not use the programs and features applet in the control panel and follow that up by running the Link Removed. Replace with
Link Removed due to 404 Error
If Blue Screens persist after completing the steps above, please post new .dmp files with your next post.
Regards
Randy

 

[alphecca]

Ok, i check hamatchi and its the latest version on their site...

now i downloaded the file you said but i dont know what to do with it?

 

[Trouble]

You can search for and rename hamachi.sys to hamachi.OLD temporarily and if it proves not to be at issue, simply rename it back to hamachi.sys. Probably in C:\Windows\System32\Drivers but I suppose it could be elsewhere.

now i downloaded the file you said but i dont know what to do with it?

If you are talking about the Realtek driver, that will have come as a .zip file and you'll need to extract it to a folder of your choosing, just make a new folder on your desktop and put it in there and extract it, you'll end up with a Folder called Driver_Win7_7048_09162011.
Now open device manager
click the start orb and type device manager in the search box and hit enter
expand network adapters
right click the realtek PCIe GBE Family Controller and choose properties
Select the driver tab and then click the update driver button then
Browse my computer for driver software
then let me pick from a list of device drivers on my computer
then the have disk button then
browse again
navigate to the folder where you unzipped the file, open the folder, then the WIN7 folder, then the 64 folder, then double click the rt64win7.inf file OK and next until finished.
Don't forget to uninstall Norton/Symantec since I suspect that it is probably at the root of your issues.

 

[alphecca]

updated! thank you!

right, i will do as you suggest with hamatchi!

the past 2 years of laptop use has been fine with norton? why do you suspect its the route of all EVIL!

 

[Trouble]

updated! thank you!

right, i will do as you suggest with hamatchi!

the past 2 years of laptop use has been fine with norton? why do you suspect its the route of all EVIL!

Oh, I don't know... maybe by googling BSOD + Symantec, or BSOD + Norton, or perhaps by just doing this for a while and watching BSODs resolved by removing Symantec / Norton.
Those two drivers were from February of 2009 which would suggest that they have been on your computer for a while as well. When trying to trouble shoot these types of issues it always best to start with the easy things first. You can always remove MSE and reinstall Norton after you've managed to resolve your current issue. A single BSOD is not a lot to go on and you have to start somewhere.
DUMP FILE:

..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fc4000de20, ffffffffc000000e, 104392860, fffff88001bc4ba0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
GetPointerFromAddress: unable to read from fffff80002d01278
[U][B]Probably caused by : memory_corruption[/B][/U]

Followup: memory_corruption
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[U][B]KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error[/B][/U]. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc4000de20, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 0000000104392860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001bc4ba0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880033b4970 -- (.trap 0xfffff880033b4970)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8a00aa811e8 rbx=0000000000000000 rcx=fffff8a00aa811d8
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001bc4ba0 rsp=fffff880033b4b08 rbp=fffff8a00aa811a0
 r8=0000000000000004  r9=0008000000000000 r10=fffff88001bc4ba0
r11=fffff8a00aa811e8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
rdyboost!SmdEtwEnableCallback:
fffff880`01bc4ba0 c4              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002b3fb52 to fffff80002acec40

STACK_TEXT:  
fffff880`033b4658 fffff800`02b3fb52 : 00000000`0000007a fffff6fc`4000de20 ffffffff`c000000e 00000001`04392860 : nt!KeBugCheckEx
fffff880`033b4660 fffff800`02af66cf : fffffa80`06fe4930 fffff880`033b47d0 fffff800`02d04500 fffffa80`06fe4930 : nt! ?? ::FNODOBFM::`string'+0x37bba
fffff880`033b4740 fffff800`02adcf59 : 00000000`00000000 00000000`00000008 ffffffff`ffffffff fffffa80`03cd0740 : nt!MiIssueHardFault+0x28b
fffff880`033b4810 fffff800`02accd6e : 00000000`00000008 fffff880`01bc4ba0 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x1399
fffff880`033b4970 fffff880`01bc4ba0 : fffff800`02d23d7b fffff8a0`0aa81220 00000000`00000090 fffffa80`03d5f750 : nt!KiPageFault+0x16e
fffff880`033b4b08 fffff800`02d23d7b : fffff8a0`0aa81220 00000000`00000090 fffffa80`03d5f750 00000000`000007ff : rdyboost!SmdEtwEnableCallback
fffff880`033b4b10 fffff800`02e78096 : fffffa80`03d5fe50 fffffa80`03d5fe78 fffffa80`04405980 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x12a1d
fffff880`033b4bc0 fffff800`02f16978 : fffffa80`03d5dc80 fffff8a0`0aa811a0 00000000`00000000 00000000`00000000 : nt!EtwpDisableTraceProviders+0x1a6
fffff880`033b4c40 fffff800`02e2211b : fffffa80`03d50000 00000000`00000000 00000000`c0000001 fffffa80`03daf020 : nt!EtwpStopLoggerInstance+0x58
fffff880`033b4c80 fffff800`02d69fee : ffffffff`ffffffff fffffa80`03d5d7a0 00000000`00000080 fffffa80`03cd0740 : nt! ?? ::NNGAKEGL::`string'+0x47d53
fffff880`033b4d00 fffff800`02ac05e6 : fffff800`02c44e80 fffffa80`03d5d7a0 fffffa80`03d5d040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`033b4d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !rdyboost
    fffff88001bc4000-fffff88001bc403d  62 bytes - rdyboost!SmdContentsUpdateRequestPrepare+a8
    [ 85 ff 74 09 48 8b cf ff:dc 4a 00 00 70 25 00 00 ]
    fffff88001bc403f-fffff88001bc4055  23 bytes - rdyboost!SmdContentsUpdateRangeConvert+f (+0x3f)
    [ 23 42 0c 44 0f b6 d8 45:00 ec 4a 00 00 78 25 00 ]
    fffff88001bc4058-fffff88001bc4061  10 bytes - rdyboost!SmdContentsUpdateRangeConvert+28 (+0x19)
    [ 49 c1 e9 0c 4c 8d 94 08:f2 4a 00 00 7b 25 00 00 ]
    fffff88001bc4064-fffff88001bc4076  19 bytes - rdyboost!SmdContentsUpdateRangeConvert+34 (+0x0c)
    [ 49 c1 ea 0c 41 8b c2 c1:7c 25 00 00 f6 4a 00 00 ]
    fffff88001bc4078-fffff88001bc4079  2 bytes - rdyboost!SmdContentsUpdateRangeConvert+48 (+0x14)
    [ 00 00:fa 4a ]
    fffff88001bc407b-fffff88001bc407d  3 bytes - rdyboost!SmdContentsUpdateRangeConvert+4b (+0x03)
    [ 01 00 00:00 7f 25 ]
    fffff88001bc407f-fffff88001bc409f  33 bytes - rdyboost!SmdContentsUpdateRangeConvert+4f (+0x04)
    [ 49 03 c1 48 3b c1 76 0b:00 fc 4a 00 00 80 25 00 ]
    fffff88001bc40a3-fffff88001bc40cb  41 bytes - rdyboost!SmdContentsUpdateRangeConvert+73 (+0x24)
    [ 41 8b c0 c3 cc cc cc cc:00 00 00 00 00 04 4b 00 ]
    fffff88001bc40cd-fffff88001bc40de  18 bytes - rdyboost!SmdPopulationStoresSpaceCheck+1d (+0x2a)
    [ 54 24 78 4c 8b f1 33 f6:25 00 00 10 4b 00 00 8a ]
    fffff88001bc40e0-fffff88001bc40f2  19 bytes - rdyboost!SmdPopulationStoresSpaceCheck+30 (+0x13)
    [ 00 00 41 d3 e1 41 8b c1:14 4b 00 00 8c 25 00 00 ]
    fffff88001bc40f4-fffff88001bc40fb  8 bytes - rdyboost!SmdPopulationStoresSpaceCheck+44 (+0x14)
    [ 72 0b 83 24 8f 00 ff 44:8e 25 00 00 1a 4b 00 00 ]
    fffff88001bc40fd-fffff88001bc4125  41 bytes - rdyboost!SmdPopulationStoresSpaceCheck+4d (+0x09)
    [ 20 41 0b f1 45 85 d2 75:25 00 00 1c 4b 00 00 90 ]
    fffff88001bc4128-fffff88001bc4135  14 bytes - rdyboost!SmdPopulationStoresSpaceCheck+78 (+0x2b)
    [ e8 ff ee fe ff 44 8b d8:26 4b 00 00 95 25 00 00 ]
    fffff88001bc4138-fffff88001bc413a  3 bytes - rdyboost!SmdPopulationStoresSpaceCheck+88 (+0x10)
    [ bb 02 01:2a 4b 00 ]
    fffff88001bc413c-fffff88001bc414d  18 bytes - rdyboost!SmdPopulationStoresSpaceCheck+8c (+0x04)
    [ 00 45 8b e3 45 0f bc d4:97 25 00 00 2c 4b 00 00 ]
    fffff88001bc4150-fffff88001bc4161  18 bytes - rdyboost!SmdPopulationStoresSpaceCheck+a0 (+0x14)
    [ 00 42 f6 44 97 20 0f 4a:30 4b 00 00 9a 25 00 00 ]
    fffff88001bc4164-fffff88001bc4169  6 bytes - rdyboost!SmdPopulationStoresSpaceCheck+b4 (+0x14)
    [ 00 0f 84 95 00 00:9d 25 00 00 2a 33 ]
    fffff88001bc416b-fffff88001bc4176  12 bytes - rdyboost!SmdPopulationStoresSpaceCheck+bb (+0x07)
    [ 4c 8b 8a 80 01 00 00 48:00 51 22 00 00 36 4b 00 ]
    fffff88001bc4178-fffff88001bc417d  6 bytes - rdyboost!SmdPopulationStoresSpaceCheck+c8 (+0x0d)
    [ 00 4c 8d 82 90 00:3a 4b 00 00 9f 25 ]
    fffff88001bc4180-fffff88001bc418e  15 bytes - rdyboost!SmdPopulationStoresSpaceCheck+d0 (+0x08)
    [ 49 3b d0 73 7b 8b 02 83:3c 4b 00 00 a0 25 00 00 ]
    fffff88001bc4190-fffff88001bc41ad  30 bytes - rdyboost!SmdPopulationStoresSpaceCheck+e0 (+0x10)
    [ 00 66 41 85 2c 41 74 02:40 4b 00 00 a2 25 00 00 ]
    fffff88001bc41b0-fffff88001bc41b5  6 bytes - rdyboost!SmdPopulationStoresSpaceCheck+100 (+0x20)
    [ 74 4e 83 ba 30 02:48 4b 00 00 a6 25 ]
    fffff88001bc41b8-fffff88001bc41c2  11 bytes - rdyboost!SmdPopulationStoresSpaceCheck+108 (+0x08)
    [ ff 75 04 33 c9 eb 11 8b:4a 4b 00 00 a7 25 00 00 ]
    fffff88001bc41c4-fffff88001bc41c9  6 bytes - rdyboost!SmdPopulationStoresSpaceCheck+114 (+0x0c)
    [ 00 8b 8a f8 00 00:a8 25 00 00 4e 4b ]
    fffff88001bc41cb-fffff88001bc41d5  11 bytes - rdyboost!SmdPopulationStoresSpaceCheck+11b (+0x07)
    [ c1 e0 07 2b c8 44 8b 82:00 a9 25 00 00 50 4b 00 ]
    fffff88001bc41d7-fffff88001bc41e1  11 bytes - rdyboost!SmdPopulationStoresSpaceCheck+127 (+0x0c)
    [ 48 81 c2 a0 01 00 00 48:00 52 4b 00 00 ab 25 00 ]
    fffff88001bc41e4-fffff88001bc41f9  22 bytes - rdyboost!SmdPopulationStoresSpaceCheck+134 (+0x0d)
    [ 00 eb 0c 83 3a ff 75 03:ac 25 00 00 56 4b 00 00 ]
    fffff88001bc41fc-fffff88001bc4205  10 bytes - rdyboost!SmdPopulationStoresSpaceCheck+14c (+0x18)
    [ 20 00 72 15 41 8b ca b8:af 25 00 00 5c 4b 00 00 ]
    fffff88001bc4208-fffff88001bc4229  34 bytes - rdyboost!SmdPopulationStoresSpaceCheck+158 (+0x0c)
    [ d3 e0 f7 d0 44 23 e0 0f:5e 4b 00 00 b1 25 00 00 ]
    fffff88001bc422c-fffff88001bc4235  10 bytes - rdyboost!SmdPopulationStoresSpaceCheck+17c (+0x24)
    [ 00 45 33 c9 48 8d 84 24:b5 25 00 00 68 4b 00 00 ]
    fffff88001bc4238-fffff88001bc4272  59 bytes - rdyboost!SmdPopulationStoresSpaceCheck+188 (+0x0c)
    [ 45 33 c0 41 8d 51 07 49:6a 4b 00 00 b7 25 00 00 ]
    fffff88001bc4274-fffff88001bc4279  6 bytes - rdyboost!SmdPopulationStoresSpaceCheck+1c4 (+0x3c)
    [ c0 44 8b 84 24 90:be 25 00 00 7a 4b ]
    fffff88001bc427c-fffff88001bc4281  6 bytes - rdyboost!SmdPopulationStoresSpaceCheck+1cc (+0x08)
    [ 00 0f bc cd ba 01:bf 25 00 00 7c 4b ]
    fffff88001bc4284-fffff88001bc42aa  39 bytes - rdyboost!SmdPopulationStoresSpaceCheck+1d4 (+0x08)
    [ 00 44 01 04 8f d3 e2 f7:c0 25 00 00 7e 4b 00 00 ]
    fffff88001bc42ac-fffff88001bc42e2  55 bytes - rdyboost!SmdPopulationStoresSpaceCheck+1fc (+0x28)
    [ c0 eb c6 33 db eb c2 cc:c5 25 00 00 88 4b 00 00 ]
    fffff88001bc42e4-fffff88001bc4315  50 bytes - rdyboost!SmdPopulationPerform+28 (+0x38)
    [ 00 41 8b f9 4d 8b f0 48:cc 25 00 00 96 4b 00 00 ]
    fffff88001bc4318-fffff88001bc431e  7 bytes - rdyboost!SmdPopulationPerform+5c (+0x34)
    [ 33 d2 48 8d 8c 24 80:a2 4b 00 00 d3 25 00 ]
    fffff88001bc4320-fffff88001bc4326  7 bytes - rdyboost!SmdPopulationPerform+64 (+0x08)
    [ 00 00 c7 84 24 f8 01:a4 4b 00 00 d4 25 00 ]
    fffff88001bc4328-fffff88001bc4329  2 bytes - rdyboost!SmdPopulationPerform+6c (+0x08)
    [ 00 10:a6 4b ]
    fffff88001bc432c-fffff88001bc4342  23 bytes - rdyboost!SmdPopulationPerform+70 (+0x04)
    [ 00 44 8d 42 48 e8 ca 3c:d5 25 00 00 a8 4b 00 00 ]
    fffff88001bc4344-fffff88001bc4346  3 bytes - rdyboost!SmdPopulationPerform+88 (+0x18)
    [ 00 00 10:d8 25 00 ]
    fffff88001bc4348-fffff88001bc434d  6 bytes - rdyboost!SmdPopulationPerform+8c (+0x04)
    [ 4c 89 9c 24 80 00:ae 4b 00 00 d9 25 ]
    fffff88001bc4350-fffff88001bc4355  6 bytes - rdyboost!SmdPopulationPerform+94 (+0x08)
    [ 4c 89 9c 24 88 00:b0 4b 00 00 da 25 ]
    fffff88001bc4358-fffff88001bc435d  6 bytes - rdyboost!SmdPopulationPerform+9c (+0x08)
    [ 4c 89 9c 24 90 00:b2 4b 00 00 db 25 ]
    fffff88001bc4360-fffff88001bc4365  6 bytes - rdyboost!SmdPopulationPerform+a4 (+0x08)
    [ 4c 89 9c 24 98 00:b4 4b 00 00 dc 25 ]
    fffff88001bc4368-fffff88001bc436d  6 bytes - rdyboost!SmdPopulationPerform+ac (+0x08)
    [ c7 84 24 c0 00 00:b6 4b 00 00 dd 25 ]
    fffff88001bc436f-fffff88001bc4371  3 bytes - rdyboost!SmdPopulationPerform+b3 (+0x07)
    [ 88 13 00:00 b8 4b ]
    fffff88001bc4373-fffff88001bc4376  4 bytes - rdyboost!SmdPopulationPerform+b7 (+0x04)
    [ c7 84 24 c4:00 de 25 00 ]
    fffff88001bc4378-fffff88001bc437a  3 bytes - rdyboost!SmdPopulationPerform+bc (+0x05)
    [ 00 00 64:ba 4b 00 ]
    fffff88001bc437c-fffff88001bc4389  14 bytes - rdyboost!SmdPopulationPerform+c0 (+0x04)
    [ 00 00 4d 85 ff 75 1b 48:df 25 00 00 bc 4b 00 00 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3826 errors : !rdyboost (fffff88001bc4000-fffff88001bc4fff)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE_4096

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

Followup: memory_corruption

The dump file suggests memory corruption and possible hardware (disk) involvement. You may want to follow up with a disk check.
Open an elevated command prompt and type
chkdsk C: /R
and hit enter
answer yes "Y" to the prompt and reboot.
Wait for it to finish all five stages and see if it provides you with any additional information.

 

[nmsuk]

Hi,

I've just been looking at your dmp file and have noticed it points at the cause being readyboost. If you are indeed using rdyboost can you check the integrity of the flash device as it's reporting back many bad blocks. JUst removing the device would help ruling it out as the cause.

NmsUK

 

[alphecca]

Hi nmsuk! Thank you for your feedback! Unfortunately i am not using readyboost or a flash drive... i just put a SSD drive in and freshly installed windows.

And Trouble, i shall run a disk check... i will not be happy if it tells me my brand new SSD is broken!

Thanks again

EDIT:

I ran a disk check and it just went straight through with no problems or notices.

 

[alphecca]

Link Removed
I noticed that my SSD Is using the above driver...
however...
Link Removed due to 404 Error
is the recomended from crucial? i have no idea weather i should or shouldn't update that? or even how to update?

Thanks again

 

[alphecca]

i downloaded this: Crystal Dew World

and it tells me i have firmware 0009 which is the latest so i think i have just gone down the wrong path with all this.

 

[nmsuk]

Now I know you're using a SSD, can you disable the defrag and superfetch services and see how it goes. How I missed the part about the replacement ssd in your I don't know so my apologizes.

 

[alphecca]

Link RemovedLink Removed
I am reluctant to touch it as i dont know what im doing... here is a screen shot. Is it ok?
Link Removed

 

[alphecca]

Link Removed

It was just left on, nothing running...

Any ideas?