I found this, might be part of the solution....
If you've set up your console to use automatic IP settings, it should automatically obtain them from your router or modem. If your console can't obtain the settings, it won't be able to connect.
Restart Your Network Equipment
In many cases, restarting your modem, router, and other equipment (also called "power-cycling") can fix the problem. This involves turning each piece of equipment off and back on in sequence. If you haven't done that already, give it a try now.
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If you've tried restarting your network equipment and it hasn't helped, continue on for more possible fixes.
Top Solutions
Try these solutions in order. If you give each one a shot and you still can't connect,
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Solution 1: Check your router's DHCP settings
Your console may be set to automatically obtain an IP address from your router, but your router may not be set to automatically give them out. This setting is called DHCP, and it can usually be checked on your router's configuration web page, which is supplied by your router manufacturer.
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Look for the DHCP settings on the router configuration page. When you find them:
- Make sure that DHCP is enabled, and
- Make sure that the DHCP address range is big enough to include all devices on your network.
Solution 2: Check your router's MAC filtering settings
Routers can prevent devices from connecting by blocking their MAC address. To check this, first write down your console's MAC address, then check your router.
To get your console's MAC address:
- In the Xbox Dashboard, go to My Xbox and open System Settings.
- Select Network Settings, Configure Network.
- On the Additional Settings tab, select Advanced Settings, then select Alternate MAC Address.
- Your MAC address is in one of two places:
- If you're connected to your network with an Ethernet cable, write down the 12 letters and numbers under Wired Mac Address.
- If you're connected to a wireless network, select Wireless Information, then write down the 12 letters and numbers after MAC Address.
After you have your console's MAC address, check your router's MAC filtering settings. Usually, you can get this information from your router configuration web page, which is supplied by your router manufacturer.
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Look for the MAC filtering settings on the router configuration page. When you find them, locate your console's MAC address and, if it's blocked, unblock it. Then try to connect to Xbox LIVE again.
Solution 3: Switch to a manual (static) IP address
If your router isn't automatically assigning an IP address to your console, you can assign one manually. You can use a PC on the same network as your console to help determine the right address.
To obtain your PC's IP settings:
- On your PC, click Start, Run, then type CMD and press Enter.
- At the command prompt, type IPCONFIG and press Enter.
- Find the section for your network connection (for example, "Local Area Connection" or "Wireless Network Connection"). Write down the numbers for the following:
- IP Address (or IPv4 Address)
- Subnet Mask
- Default Gateway
- Think of a new IP address for your console and write it down. An easy way to pick an address is add 1 to the last number of your PC's IP address. For example, if your PC's IP address is 192.168.1.8, choose 192.168.1.9 for your console.
If the address is taken by another device on your network, just choose another IP address.
After you've checked your PC's IP settings, update your console settings.
To manually enter your IP settings:
- In the Xbox Dashboard, go to My Xbox and open System Settings.
- Select Network Settings, Configure Network.
- On the Basic Settings tab, select IP Settings, then select Manual.
- Select IP Address, enter your chosen IP address, and select Done.
- Select Subnet Mask, enter the subnet mask you wrote down, and select Done.
- Select Gateway, enter the default gateway you wrote down, and select Done.
- Select Done to save your settings, then try to connect again.
Solution 4: Switch to a wired connection
If you're connecting wirelessly through an Xbox 360 Wireless Adapter, try a wired connection to make sure the problem isn't your wireless connection. You'll need an Ethernet cable for this step, and you may have to move your console close to your router or modem temporarily.
To connect your console with an Ethernet cable:
- Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
- Plug an Ethernet cable into the Ethernet port on the back of the console.
- Plug the other end of the cable into an open port on the router or modem.
- Try to connect to Xbox LIVE again.