Windows 10 My Laptop wont do wondows update

[Curtis777]

Guys i got the Build 1511 update some months ago and ever since then iv never been able to get wondows update they keep on filing any help please??

tried the` services` solution i got but it still failed

 

[Neemobeer]

Please do the following if the troubleshooter doesn't work.

• Attempt a 'Windows Update' and note that time (down to the minute is fine)
• Make note of any error codes and provide them as well (example 0x8024009)
• Open an elevated powershell prompt (Click start button, type power, right-click powershell and select 'run as administrator'
• Type the following command Get-WindowsUpdateLog -LogPath $env:userprofile\desktop\WU.txt -ForceFlush
• Upload the wu.txt file located on your desktop when the command finishes.

 

[Curtis777]

It states that when i perform this action it will stop update orchestrator and windows update services ....should i go on??

 

[nmsuk]

Yes, thats completely normal.

 

[Curtis777]

Yes, thats completely normal.

SO WHAT YOU ARE SAYING IS I SHOULD GO ON AND PRESS Y FOR YES??

 

[nmsuk]

Yes

 

[Curtis777]

since last night iv been trying to do windows update but the updates would freaze at 2% for hours and later on it fails and states Error 0x80200013

 

[Curtis777]

since last night iv been trying to do windows update but the updates would freaze at 2% for hours and later on it fails and states Error 0x80200013

 

[kemical]

Threads merged to save confusion. Please do not start multiple threads about the same issue.

 

[Curtis777]

OK iv heared you ...so any help?

 

[Neemobeer]

Still waiting for you to upload the windows update log

 

[Neemobeer]

80200013
8 means it's an error. That's obvious
0x20 = This is the background copy facility
0x0013 = Media is write protected

Someone is trying to write to a write protected media. You may need to download Process Monitor - Windows Sysinternals and look for access denied messages during updates if that's when you get this message. If you have anti-virus/malware you may want to temporarily disable them and try again.

Could be an issue with BITS which is how Windows update download too.

 

[Neemobeer]

Also may have been the result of the thread merge. I didn't see that you were on build 1511. This build is EOL, meaning it doesn't get security updates. You should be on at least build 1607 to get any update. You'll want to download a newer build ISO from Microsoft and upgrade from that. How to Upgrade to Windows 10 Anniversary Update version 1607 using ISO File example upgrade process.

 

[Curtis777]

ooohhh ayt thnks