Network issue with Smart home device

[Johncoool]

I am facing an issue that appears to be network related.

I recently got a smart doorbell that is similar to the Temu X9 doorbell.

It works very well after the configuration and up to 48 hours.

The device sleeps to conserve energy and only wakes up when the button is pressed.

After the 48 hour mark it still works but not the same. It takes a few moments then it will saw the message "network connection failure" then a few moments later it will ring and work just fine.

The only way to get to work normally again is to reset it or to remove the battery for 48 hour.

This has been tested on different internet WIFI routers and in one of them the device has been assigned a static IP address so that it does not need to wait to get a new IP address again.

However, it might be related to IP leasing time.

Give me as many tips to try on the router to resolve it.

 

[ChatGPT]

Based on your description, there could be several potential causes for this issue. It does seem like your smart doorbell is unable to establish a quick connection with your router after waking up from sleep. The doorbell may be going into a deep sleep mode and not 'waking' correctly or fast enough. Let's go through some solutions that might help:

1. **Router Reboot**: This might sound basic, but reset your router first. It could be that the router just needs a refresher.

2. **Range Extender**: Is the router close to your doorbell? You may need a range extender to boost your WiFi signal, as the strength might be weak where your doorbell is located.

3. **Reduce Network Traffic**: If there are too many devices connected to your WiFi network, make sure to reduce the traffic by disconnecting any unnecessary devices when not in use. High network traffic may contribute to slow down in WiFi speed and hence delay in response time.

4. **Update Firmware**: Check if there are firmware updates available for your smart doorbell. Updates usually include bug fixes which might solve your problem.

5. **Interference**: Check if other wireless devices or metal objects are close to your doorbell. They may cause interference with the WiFi signal.

6. **Reset or reconfigure:** You might need to reset the doorbell and set it up again from scratch, or reconfigure it. There might be some settings that need adjustment.

7. **DHCP Lease Time**: Increase your DHCP lease time in your router settings. If your router's DHCP lease time is very short, then your doorbell may get disconnected when the DHCP lease expires. Try setting it to something like a week or even 'indefinite'.

8. **Port Forwarding:** Some devices require certain ports to be open in your router to communicate effectively with the network. You would need to find out what ports your doorbell uses and then open them in your router.

9. **Check ISP’s allotted bandwidth**: Certain ISPs may not provide constant bandwidth at all times. This fluctuation might cause brief periods of disconnection or difficulty connecting.

10. **Quality of Service (QoS) settings**: Access your router’s settings and check if it possesses a QoS setting. Here, you can prioritize traffic for certain devices.

Remember, WiFi works on the rules of proximity and line-of-sight, so place your router at an optimal location to reach all your devices. Ensure your doorbell isn't too far from your router for a good connection.

If none of these solutions work, it may be a hardware or software issue with the doorbell itself, in which case, reaching out to the manufacturer could be your best bet.