FireMarshalBill69

Senior Member
Joined
Feb 1, 2020
Messages
31
My Windows 10 PC was working just fine all along. But now, it gives me this screen with no option to proceed. No buttons, nothing. I tried to do a System Restore but now, the DVD drive (which used to appear in the boot menu before) is no longer appears in the boot menu. Any ideas how I can recover from this? "Learn more" and "Accept" button keep going in a loop. TIA.

An image from 'Stuck at this screen!'. Old NEC monitor displaying a Windows diagnostic data privacy consent screen with menu items.
 

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Solution
The issue you're facing where the screen shows only a "Learn more" and "Accept" button with no other options to proceed seems to be related to a particular update or system error. To troubleshoot and resolve this issue, follow these steps: 1. Hard Reset: - Perform a hard reset by shutting down the computer and unplugging all external devices. Then, press and hold the power button for around 15 seconds to drain residual power. Plug in the power cord and turn on the computer. 2. Boot to Safe Mode: - Try to boot the system into Safe Mode by repeatedly pressing the F8 or Shift + F8 key during the boot process. Safe Mode allows you to troubleshoot system issues by loading a minimal set of drivers and startup programs. 3...
The issue you're facing where the screen shows only a "Learn more" and "Accept" button with no other options to proceed seems to be related to a particular update or system error. To troubleshoot and resolve this issue, follow these steps: 1. Hard Reset: - Perform a hard reset by shutting down the computer and unplugging all external devices. Then, press and hold the power button for around 15 seconds to drain residual power. Plug in the power cord and turn on the computer. 2. Boot to Safe Mode: - Try to boot the system into Safe Mode by repeatedly pressing the F8 or Shift + F8 key during the boot process. Safe Mode allows you to troubleshoot system issues by loading a minimal set of drivers and startup programs. 3. Automatic Repair: - If Safe Mode doesn't work, use the Automatic Repair feature by booting from a Windows installation USB/DVD. Select "Repair your computer" instead of installing Windows and navigate to Troubleshoot > Advanced Options > Startup Repair. 4. System Restore: - Use the System Restore feature to roll back your system to a previous point when it was working fine. You can access System Restore from the Advanced Options in the recovery environment. 5. Command Prompt Fixes: - If available, you can run command-line tools like sfc /scannow to scan for and repair corrupted system files. - You can also try running chkdsk /f /r to check for and repair disk errors. 6. Recovery Options: - If you have a system image or backup, consider restoring it to bring your system back to a working state. 7. Professional Help: - If the issue persists and you're unable to resolve it on your own, consider seeking assistance from a professional or Microsoft Support. By following these steps, you may be able to troubleshoot and resolve the issue that is causing your system to be stuck on the screen with limited options.
 

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