Windows 10 Windows 10 1607 14393.351 Cortana Issues

brkkab

Excellent Member
Joined
Mar 4, 2013
Messages
2,347
I was hoping somebody could help me solve this. Ever since the new version of Windows 10 Thursday Cortana isn't working.
I've run the Start Menu Troubleshooter>Advanced>Automatically Fix Errors and as the screenshot shows, it didn't fix it.
An image from 'Windows 10 1607 14393.351 Cortana Issues'. Windows troubleshooting report shows missing installation of ShellExperienceHost and Cortana apps.
 

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Solution
Then you may have some corruption. You may want to try some of the repair commands. sfc /scannow and dism /online /cleanup-image /restorehealth
Open an elevated powershell window and try and re-install both applications

Cortana
Code:
Add-AppxPackage -Path "C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\AppxManifest.xml" -Register -DisableDevelopmentMode

Shell Experience Host
Code:
Add-AppxPackage -Path "C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\AppxManifest.xml" -Register -DisableDevelopmentMode
 

What would I type in for both ?
 

I tried what you posted in PowerShell as Administrator and here's what it says.
An image from 'Windows 10 1607 14393.351 Cortana Issues'. PowerShell shows failed Add-AppxPackage commands due to HRESULT 0x80073CF9 install errors.
 

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Make sure to add the -DisableDevelopmentMode switch
 

Could you post the whole command for both that I would use. I'm new to using PowerShell.
 

The entire command is listed in reply #2
 

OK. They aren't working then as my above screenshot shows. Cortana worked until Microsoft updated 10 to a new version on Thursday, so there's obviously a bug in it.
 

Then you may have some corruption. You may want to try some of the repair commands. sfc /scannow and dism /online /cleanup-image /restorehealth
 

Solution
I ran sfc /scannow Friday in Safe Mode. It didn't find any errors. I'll try the dism command now.
 

Here's a screenshot. Cortana still doesn't work.
An image from 'Windows 10 1607 14393.351 Cortana Issues'. Windows Command Prompt shows successful DISM restore and SFC scan with no integrity violations.
 

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